Privacy Policy

At Allison Shipping, we value the privacy of those who provide personal
information to us.

When we refer to Allison Shippinguswe or our, we mean the Allison
Shipping company or companies that is responsible for any personal information
collected about you. That will predominantly be the Allison Shipping company in
your jurisdiction, or the Allison Shipping company which is providing services to
you or to which you are providing services.

1.             What is the purpose and scope of this privacy statement?
Allison Shipping is a global business that handles personal information relating to
its customers, suppliers, and contractors all over the world. The nature of our
business (and of the logistics industry as a whole) means that we won’t
necessarily have direct relationships with all those individuals; for example,
information about our customers may be provided to us by an agent or another
third party.
We have considered our obligations under data protection laws (including in
Europe) and have prepared this privacy statement in the interests of being
transparent about our use of personal information. In this privacy statement, we
describe what personal information we collect about our customers, suppliers,
vendors, and contractors (whether from them directly or from third party sources),
how we use that information, the legal basis upon which we process it, with
whom it is shared, and how it is stored.

This privacy statement applies to our collection and use of personal information:

  • through the Allison Shipping website (our Website);
  • when you become a customer of ours and/or we provide services to you;
    and / or
  • if you are (or work for) one of our customers, suppliers, vendors, or
    contractors or provide services to us.

Not all this privacy statement will necessarily be relevant to all our customers,
suppliers, vendors and contractors, depending (in part) on the country in which
you are based.  If you have any questions or comments on this privacy statement,
you can contact us by email at at any time.

Please read this privacy statement carefully to understand how we handle
your personal information.

2.             Information collection
We may collect and use any of the following information about you and we refer
to this as “personal information” throughout this statement:
2.1          Personal information you give us. You may give us personal information
through our Website or by contacting us by phone, email or other means. This
includes, for example, when you provide your personal information to us to
receive our services, or to provide goods or services to us.
The personal information you give us may include:
(a)           your name.

(b)           your job title.

(c)           company name.

(d)           email address.

(e)           your telephone numbers.

(f)            account information.

(g)           your and/or your company’s address.

(h)           other information provided when you correspond with us; and

(i)             any updates to the information provided to us.
We may obtain personal information from third party sources, such as agents.
Please note that we need certain types of personal information so that we can
provide our services or receive goods or services from you. If you do not provide
us with such personal information, or ask us to delete it, you may no longer be
able to access and use our services, or to provide goods or services to us.
2.2          Personal information we collect about you. Each time you visit our
Website, we may automatically collect any of the following information:
(a)           technical information, including the Internet protocol (IP) address used
to connect your computer to the internet, domain name and country which
requests information, the files requested, browser type and version, browser
plug-in types and versions, operating system, and platform; and

(b)           information about your visit, including the full Uniform Resource
Locators (URL) clickstream to, through and from our site (including date and
time), time and length of visits to certain pages, page interaction information
(such as scrolling, clicks, and mouse-overs), methods used to browse away from
the page, traffic data, location data, weblogs and other communication data and
information provided when requesting further service or downloads.
(c)           Email addresses and passwords associated with logins to Allison Shipping
Websites and/or web applications.

3.             Use of information
We collect, use, and store the personal information listed above for the following
3.1          Providing services (if you are a customer):
(a)           to provide services to you, your company or your or your company’s
(b)           to verify your identity.
(c)           to resolve claims, including for cargo damage.
(d)           to pursue debt from our customers and/or other responsible parties.
(e)           to notify you about changes to our services and to keep you informed
about our fees and charges; and
(f)            for business development and marketing purposes, to contact you
(including by email or post) with information about our services which we feel will

be of interest to you or your customers (you can opt out or let us know at any
time if you would no longer like to hear from us).
3.2          Receiving services (if you are a supplier or contractor)
(a)           to enable us and/or our customers to receive goods or services from
(b)           to verify your identity.
(c)           to resolve claims, including for cargo damage.
(d)           to pay debts; and
(e)           for business development and marketing purposes, to contact you
(including by email or post) with information about our services which we feel will
be of interest to you (or your customers) (you can opt out or let us know at any
time if would no longer like to hear from us).
3.3          Visiting our Website:
(a)           to allow you to access and use our Website.
(b)           to provide technical support.
(c)           to provide you with the information and services that you request from
(d)           to ensure the security of our services and Website.
(e)           to store information about your preferences, and to allow us to
customize the Websites according to your individual needs.

(f)            to recognize when you return to our Website; and
(g)           to improve and maintain our Website and prepare reports or compile
statistics in order to improve our services. Such details will be anonymized as far
as is reasonably possible.
3.4          To comply with any procedures, laws and regulations which apply to us,
to comply with our legal obligations or, otherwise, where it is necessary for our
legitimate interests or the legitimate interests of others; and
3.5          To establish, exercise or defend our legal rights where it is necessary
for our legitimate interests or the legitimate interests of others or to comply with a
legal obligation.

4.             Legal basis for use of your personal information
4.1          Data protection and privacy laws require us to have a legal justification
for collecting, using, and otherwise handling your personal information.  We
consider that our legal basis for using your personal information as set out in this
privacy statement:
(a)           is necessary to perform our obligations under any contract with you (for
example, to comply with our contract to provide services to you), to provide
services to you, your company and/or customers, or to receive goods or services
from you or your company).
(b)           is necessary to comply with our legal obligations; or
(c)           where use of your personal information is not necessary for
performance of a contract, to provide services, to receive goods or services or to

comply with our legal obligations, use of your personal information is necessary
for our legitimate interests or the legitimate interests of others; for example, to
ensure the security of our Website.
4.2          In the future, other uses of your personal information may require us to
obtain your consent (which can be withdrawn at any time, as described below).
Where this is the case, that need for consent will be identified in this privacy

5.             Disclosure of personal information
5.1          We may share your personal information with any company that is a
member of our group, where it is in our legitimate interests to do so for internal
administrative purposes (for example, to perform services for our customers).
5.2          We will also share your personal information with certain third parties
who handle personal information on our behalf; including:
(a)           our service providers, suppliers, sub-contractors, and any other
vendors we use to provide services, including but not limited to payment
processors, third party data processors, suppliers of technical and support
services and cloud service providers; and
(b)           companies that may assist us in marketing, advertising, and
promotional activities. Any third parties who handle your personal information on
our behalf are limited (by law and/or by contract) in their ability to use your
personal information for any purpose other than to provide services to or for us.
5.3          We may also share your personal information with third parties:

(a)           if we sell or buy any business or assets, we may disclose your personal
information to the prospective seller or buyer of such business or assets.
(b)           if substantially all of Allison Shipping’s or any of its affiliates; assets are
acquired by a third party, in which case personal information held by Allison Shipping
may be one of the transferred assets.
(c)           if we are under a duty to disclose or share your personal information in
order to comply with any legal obligation, any lawful request from government or
law enforcement officials and as may be required to meet national security or law
enforcement requirements or prevent illegal activity.
(d)           in order to enforce or apply our terms and conditions or any other
agreement or to respond to any claims, to protect our rights or the rights of a third
party, to protect the safety of any person or to prevent any illegal activity; or
(e)           to protect the rights, property, or safety of Allison, our customers, or
other persons. This may include exchanging personal information with other
organizations for the purposes of fraud protection and credit risk reduction.
5.4          We may also disclose and use anonymized, aggregated reporting and
statistics about users of our services and / or our Website for the purpose of
internal reporting or reporting to our group or other third parties, and for our
marketing and promotion purposes. None of these anonymized, aggregated
reports or statistics will enable our users to be personally identified.
5.5          Save as expressly detailed above, we will not share, sell, or rent any of
your personal information to any third party without notifying you and, where
necessary, obtaining your consent.

6.             Retention of personal information
6.1          We keep your personal information for no longer than necessary for the
purposes for which the personal information is processed and as required by
applicable law.
6.2          We currently store personal information for the following periods of time
pursuant to our Electronic Data Retention and Destruction Policy:
(a)           Data that resides on Allison Shipping user desktops/laptops shall be
retained for 4 years.
(b)           E-mails that reside on Allison Shipping mail backup platforms shall be
retained for 4 years.
(c)           Data that resides on Allison Shipping provisioned storage (shared
network drives and file locations) shall be retained for 7 years.
(d)           Data that resides in Allison Shipping operational systems shall be
retained for 7 years; and
(e)           Data that resides in Allison Shipping financial systems shall be retained
for 7 years.

7.             Your rights
7.1          In some countries (for example, in Europe), you have certain rights in
relation to your personal information. You may have the right to request that we:
(a)           provide access to any personal information we hold about you.

(b)           prevent the processing of your personal information for direct marketing
(c)           update any personal information which is out of date or incorrect.
(d)           delete any personal information which we are holding about you.
(e)           restrict the way that we process your personal information; or
(f)            provide your personal information to a third-party provider of services.
7.2          When you make a request to us in relation to your personal information,
we may ask you to provide certain additional information for us to confirm your
7.3          We will consider all requests and provide our response within the time
period stated by applicable law.
7.4          Please note, however, that those rights will only apply in certain
countries.  Even where they do apply, there are certain exemptions to them; for
example, we may not need to comply with a request from you to delete your
personal information if we still need that information for our legitimate interests or
to comply with a legal obligation.
7.5          If you would like further information in relation to these rights or would
like to exercise any of them, please contact us by email
at at any time.

8.             Transfers of personal information

8.1          European data protection laws apply to us in certain circumstances; for
example, they will apply to our European group companies and (in some cases)
to our non-European group companies when handling personal information about
European customers and / or users of our Websites in Europe.  European data
protection laws require us to take certain measures before transferring personal
information outside of the European Economic Area (EEA).
8.2          Personal information which is subject to European data protection laws
may be used, stored and/or accessed by us outside the EEA (for example, when
we share personal information within the Allison Shipping group of companies) and by
some of the third parties with whom we share your personal information (such as,
our suppliers, sub-contractors, and service providers), who may also be based
outside the EEA. By providing us with your personal information you
acknowledge any such transfer, storage, and use.
8.3          In those circumstances where we consider that European data
protection laws apply to us and there is a transfer of personal information outside
the EEA, we will take steps:
(a)           in respect of transfers of personal information to the U.S.A, to enter into
European Commission approved standard contractual arrangements, or to
ensure that the recipient of your personal information has signed up to the EU-
US Privacy Shield (see further; or
(b)           in respect of transfers of personal information to other countries outside
the UK or EEA, to ensure that the country to which your personal information is
transferred has been deemed & adequate; by the European Commission or – if

not – that the recipient of your personal information enters European
Commission approved standard contractual arrangements with us.
8.4          Further details on the steps we take to protect your personal
information in these cases are available from us on request by contacting us by
email at at any time.

9.          Security
9.1        Allison Shipping is committed to protecting personal information from
loss, misuse, disclosure, alteration, unauthorized access, and destruction and
takes reasonable precautions to safeguard the confidentiality of personal
information. Because the transmission of information over the internet is not
completely secure, you acknowledge and accept that we cannot guarantee the
security of your personal information transmitted to our Website and that any
such transmission is at your own risk.
9.2        Where we have given you (or where you have chosen) a password
which enables you to access your online account, you are responsible for
keeping this password confidential. We ask you not to share a password with

10.          Third party websites
Our Website may, from time to time, contain links to websites operated by third
parties including partner networks and other Allison Shipping companies. Please
note that this privacy statement only applies to the personal information that we
collect through our Website and we cannot be responsible for personal
information collected and stored by third parties. Third party websites have their

own terms and conditions and privacy policies, and you should read these
carefully before you submit any personal information to these websites. We do
not endorse or otherwise accept any responsibility or liability for the content of
such third party websites or third party terms and conditions or policies.

11.          Changes to our privacy statement
We may update our privacy statement from time to time. Any changes we make
to our privacy statement in the future will be posted on this page. Please check
back frequently to see any updates or changes to our privacy statement. By
continuing to use our Website and / or our services, or by continuing to provide
goods or services to us, you are confirming that you have read and understood
the latest version of our privacy statement.

12.          Further questions or making a complaint
12.1        If you have any queries or complaints about our collection, use or
storage of your personal information, or if you wish to exercise any of your rights
in relation to your personal information, please
contact  We will investigate and attempt
to resolve any such complaint or dispute regarding the use or disclosure of your
personal information.
12.2        To the extent that our processing of your personal information is subject
to European data protection laws, you may also make a complaint to the relevant
data protection authority.  If you are unsure which data protection authority to
contact, please contact who will advise

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